Core Score Service

Core Score Service


r = 0.38


10 min assessment validated against customer service positions in hospitality and retail. A blend of cognitive, personality, and occupational task items. Available in Spanish.

Skills Assessed

  • Adaptability
  • Communication
  • Critical Thinking
  • Customer Service
  • Drive for Results
  • Leads People

Validated Occupations

  • customer service workers
  • Retail workers

  • Cognitive Personality/Behavioral Occupation-Specific Task
  • Vendor: Innovate+Educate
  • Platforms: PC, Mac, IoS, Android
  • Adverse impact (80-20 rule) compliance built-in: Likely
  • Test manufacturer willing to help conduct validation studies: Yes
  • Requires special training to administer: No
  • Time for applicant completion: 10 minutes
  • Game-like experience: No